​Whats included:

• 5 hours of IT Support

• No call outs/onsite Support

• No more than 4 employees (users) (*minimum 2 users)

• 24/7 Remote Monitoring

• Within 48 Hour Response

​Whats Included:

• 10 hours IT Support

• 4 call outs/onsite support.

• No more than 8 employees (users)

• 24/7 Remote Monitoring

• ESET Protect Advanced (4 users) included.

• Within 48 Hour response

​Whats Included:

• 15 hours IT Support

• 5 call outs/onsite Support.

• No more than 12 Employees (users)

• ESET Protect Complete (6 Users) included. 24/7 Remote Monitoring

• 8 Hour response

​Whats Included:

• 20 hours of IT Support

• 8 call-outs/onsite support.

• No more than 15 Employees (users)

• 24/7 Remote Monitoring

• ESET Protect Complete (8 users) included

• 4 Hour response

​What's Included:

• Unlimited IT Support

• Call Out

  • Office Hours – FREE

  • Out of Hours – Chargeable

• Site Visits – Included (no added extra)

• ESET Protect Complete 

• Microsoft 365 Business Basic

• 24/7 Remote Monitoring

• Backup